Terms & Condition

Terms & Conditions

  1. A place on a course is reserved when the completed booking form is received and accepted by Upskill South Wales.
  2. Once payment has been processed, you will receive a receipt and we will confirm by email that both your booking and payment has been received and that you have a confirmed booking. In the unlikely circumstance that a course becomes full during your registration and a place cannot be allocated to you, Upskill South Wales will make every effort to accommodate your booking on the next available course.
  3. Joining instructions for a course will be forwarded two weeks prior to the course start. An exception is joining instructions for our Best Practice courses (PRINCE2®, MSP®) where they and any required pre-course reading will be dispatched to you four weeks prior to the course.
  4. 5. Cancellations must be in writing and are subject to the following charges:
  • £25 administration charge up to 4 weeks prior to the course
  • 50% of the fees if cancellation between 4 and 1 week prior to the course
  • No refund within 1 week of the course

We regret that the transfer of a booking to another event cannot be made but a substitute delegate will be accepted at any time.

  1. Upskill South Wales reserves the right to alter the content, timing, and venue of the course for reasons beyond the control of Upskill South Wales.
  2. Course fees are non-transferable.
  3. Upskill South Wales shall not be liable for any loss or damage arising out of statements or views and opinions expressed